Privacy Policy

Last updated: July 26, 2025

1. Information We Collect

We collect the following types of information:

  • Account Information: Email address and chosen affirmation category
  • Payment Information: Processed securely through Stripe (we don't store payment details)
  • Usage Data: How you interact with our service to improve your experience
  • Technical Data: IP address, browser type, and device information

2. How We Use Your Information

We use your information to:

  • Deliver personalized daily affirmations via email
  • Process payments and manage your subscription
  • Provide customer support
  • Improve our service and user experience
  • Send important service updates (with option to opt-out of marketing)

3. Information Sharing

We do not sell, trade, or share your personal information except:

  • Payment Processing: With Stripe for secure payment processing
  • Email Delivery: With our email service provider to deliver affirmations
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfer: In case of merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information, including SSL encryption, secure data storage, and limited access controls. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account cancellation, we may retain certain information for legal, regulatory, or legitimate business purposes.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Data portability (receive your data in a standard format)

7. Cookies and Tracking

We use essential cookies to provide our service and may use analytics cookies to understand how users interact with our platform. You can control cookie preferences through your browser settings.

8. Third-Party Services

We work with trusted third-party providers:

  • Stripe: Payment processing (has its own privacy policy)
  • Email Service: For delivering daily affirmations
  • Analytics: To understand service usage and improve experience

9. International Users

Our service is operated from the European Union. By using our service, you consent to the processing of your information in accordance with EU data protection laws (GDPR).

10. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information promptly.

11. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes via email or through our service.

12. Contact Us

If you have questions about this privacy policy or want to exercise your rights, contact us:

KismetFlow

4a Lonsdale Rd, London NW6 6RD, United Kingdom

Email: [email protected]